Dedicated personnel are closely involved in every step of the process ensuring that the highest quality raw materials are used in our products. They ensure only the best materials are procured; closely monitoring the process that begins with the uprooting of rubber trees, sawing, and chemical treating of the timber, to kiln drying. This process extends to selecting new raw materials and suppliers. We perform extensive quality checks at every stage of manufacturing. Independent quality controllers report directly to factory heads. Incentive schemes for our staff include payments for adhering to quality parameters that ensures our entire team is dedicated to quality.
Our ISO 9001:2008 certification conveys the stringent and robust quality standards incorporated throughout our business and supports our selling initiatives by facilitating the due diligence our customers undertake. This certification conveys to our customers that we are focused on quality throughout our business including manufacturing and selling.
Auditing for this ISO (International Organization for Standardization) certification was performed by SGS S.A. SGS is a multinational company headquartered in Geneva, Switzerland, which provides inspection, verification, testing and certification services. In addition, regular internal audits are performed to ensure continuous checks and balances of our manufacturing processors leading to top quality production of cleaning tools.